Common lifecycle
pending -> approved/active -> suspended/blocked
pending
Partner is not yet approved. Do not operate.
approved / active
Partner is allowed to operate as per policy. Some operational checks treat approved as active-equivalent.
suspended / blocked
Partner is not allowed to operate. CSC centers under this partner must not remain active.
Quick Checklist
- Verify your partner status before onboarding a CSC operator.
- Ensure CSC status matches partner status (no active CSC under suspended partner).
- Escalate status mismatch to Branch Office/Admin with evidence.