Onboarding Steps

Partner onboarding

Provide correct identity and contact info (mobile/email).
Confirm partner type: CSC / service / business.
Understand routing discipline: branch assignment + post office code.
Assign and onboard CSC operator(s) with proper training.

Quick Checklist

Do not operate without a clear approval status (pending vs approved/active).
Do not activate CSC without post_office_code.
Do not accept disputes without booking_reference.