Partner Overview

What a Partner is in IDSA and how it connects to CSC and Branch Office.
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Role in the system

A Partner is the business owner/manager who operates one or more CSC Centers. Partners ensure their CSC operators follow policy, maintain correct routing, and support customers responsibly.

Hierarchy (simple)

Branch Office -> Partner -> CSC -> Booking -> Payment -> Commission.

Quick Checklist

  • Know your CSC centers and operators (names + mobiles).
  • Ensure every active CSC has post_office_code.
  • Ensure every booking has a booking_reference recorded.